Addition of UPS Shipping Carrier
(UPDATED 10/24/21) Due to the recent increase in issues with USPS, we are adding the option for customers to select their shipping carrier (UPS or USPS) at checkout. Pricing is all calculated at checkout for both carriers based on your location, order weight, etc.
This is a trial period that we are working through and will do our absolute best to ensure little to no issues. However, we are still human and ask for your understanding while we make this transition. We have added an option, depending on order size- for free shipping to go with USPS Priority or UPS Ground. There may be an option at checkout to choose UPS Ground free shipping with an added $5 upgrade charge if you wish for your order to be shipped with UPS. After a certain order amount, your order will likely ship with UPS and we will not require the extra fee.
Along with adding UPS Ground shipping options, we are also adding in UPS Next-Day Air and UPS Second-Day Air. Please note, these are only shipping service options and will not affect our processing times as listed on our website. If you need further assistance, please reach out to our customer service team at: firstname.lastname@example.org.
We are also updating our shipping terms for non-contiguous US locations (AK, HI, GU, PR, VI, and Overseas Military Bases). We no longer will be offering free shipping for these areas, instead, there will be a $5 flat rate charge for shipping on orders over $149.
Processing times can vary based on current order volume. Up-to-date processing times will always be located in the “announcement bar” at the top of our website. We process orders on business days, Monday-Friday. While we will do our best to follow these guidelines, at times (depending on circumstances and order volume) these may be extended.